LineZero Development


Collection and Use Of Personal Information

The term “personal information” means information about an identifiable individual, including name, address, e-mail address, signature, and other information relating to an individual.

We may collect personal information when you:

  • Make a request on the Website to receive a quote;
  • Participate in our contests, sweepstakes or promotions;
  • Check the status of your order;
  • Complete a survey available through our Website;
  • Sign up to receive promotional e-mail and other communications;
  • Contact us with a comment, question or complaint.

Contests, Sweepstakes and Promotions: When you enter a contest, sweepstakes or participate in a promotion, we may collect your name, address, phone number, e-mail address, and other information you provide.  We use this information to administer your participation in the contest, sweepstakes or promotion.  At the time you enter the contest, sweepstakes or promotion, we may obtain your consent to send you future promotional communications.  If a contest, sweepstakes or promotion is jointly sponsored by us and one or more sponsors, your personal information may be shared with such sponsors, as specified at the time of collection of your personal information.  We do not control the use, disclosure or security of your personal information by other sponsors, and recommend you review their respective privacy notices or statements.

The “TELL A FRIEND” and other similar features on our Website permit you to send e-mail to others.  This feature requires you to submit your name and e-mail address, as well as the name and e-mail address of the recipient.  We do not use the names or e-mail addresses submitted in these circumstances for any other purpose without the consent of you or the e-mail recipient to do so.

E-mail and Other Communications: From time to time, we may obtain your consent to send you e-mail and other communications about products, services, promotions or events relating to LineZero Development that may be of interest to you.

Opt-Out policy

When a visitor registers, the visitor will be given the opportunity to select whether or not to be included in the LineZero Development mailing list. Inclusion on the mailing list may entitle the user to receive information or updates about special offers, programs, new products and/or services. Choosing not to register means the user will not be able to receive these benefits or this information.

You can opt-out of receiving promotional e-mail from us by doing one of the following:

  • If you have received an e-mail, you can follow the opt-out or "unsubscribe" instructions provided in your e-mail.
  • Contacting us by clicking on the "Contact Us" page on our Website or using the contact information set out below.

Contact Us: When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, address, e-mail address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint.  We may also retain this information to assist you in the future and to improve our customer service, product and service offerings, and events and promotions. 

Disclosure of Personal Information

We will not disclose, trade, rent, sell or otherwise transfer your personal information, without your consent, except as otherwise set out herein.   We may maintain or process your personal information in the US or other jurisdictions.

Service Provider Arrangements: We may transfer (or otherwise make available) your personal information to third parties who provide services on our behalf.  For example, we may use service providers to host our Website, operate certain of its features, serve advertisements on our Website, send e-mail or other communications, or run our contests and promotions.

Your personal information may be maintained and processed by our service providers in the US or other jurisdictions.  Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.

Sale of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of LineZero Development or as part of a corporate reorganization or stock sale or other change in corporate control.

Legal: LineZero Development and our Canadian, US and other service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US or other law.  We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, or as otherwise permitted by law.

Additional Information About Our Website

Visiting our Website:
In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website.  We use this information to help us understand our Website activity, and to monitor and improve our Website.

Cookies: Our Website uses a technology called "cookies".  A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return.  If you have registered with our Website, these cookies (1) may let us know who you are, (2) may be necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences.  You may set your Web browser to notify you when you receive a cookie.  However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.

We may also use a third party to help us gather and analyze information about the areas that you visit on the Website to evaluate and improve the customer experience and the convenience of the Website, and to help us evaluate some of the specific information related to your Website visits.

Third Party Links: Our Website may contain links to other sites that LineZero Development does not own or operate.  Also, links to our Website may be featured on third party websites on which we advertise.  Except as provided herein, we will not provide any of your personal information to these third parties without your consent.  We provide links to third party websites as a convenience to the user.  These links are not intended as an endorsement of or referral to the linked websites.  The linked websites have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully.  We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat your personal information.

Security of Personal Information

We have implemented measures designed to help protect personal information in our custody and control.   We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information. We have personal information retention processes designed to retain personal information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

Access to your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law.  You may request access, updating and corrections of inaccuracies in personal information we have in our custody or control by e-mailing or writing to us at the contact information set out below.  We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

Changes to the Privacy Notice

This Privacy Notice may be updated periodically to reflect changes to our personal information practices. The revised Privacy Notice will be posted on this Website. We strongly encourage you to please refer to this Privacy Notice often for the latest information about our personal information practices.

Contacting our Privacy Officer

Please contact us if:

  • you have any questions or comments about this Privacy Notice,
  • you wish to access, update, and/or correct inaccuracies in your personal information, or
  • you otherwise have a question or complaint about the manner in which we treat your personal information.

By e-mail to or

By mail to:
LineZero Development
15 Holmcrest Trail
Scarborough, ON M1C 1V6